then THINK WOW….
to accomplish this you must
- understand your client
- know their wants and needs (what is of value?)
- aim to exceed those expectations
- think about changing the world and the way we operate
Stephen Choo Quan
3 Questions to Determine Value of your actions
- Did performing the step result in a change?
- Did the client recognize the result of your change and is willing to pay for it?
- Was the change done right the first time?
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