- Caring is not treating everyone the same. Caring is giving each person what they need when they need it in the required context. It is making the job slightly challenging so that team members can develop their mastery. Caring is giving options and choices to team members.
- Character is sharing the spotlight. It is about giving each person their voice and a spotlight to be heard so they too can share the sense of purpose. Sometimes circumstances give you more spotlight, but conditions change with the ebb and flow of life. Life will ask that you relinquish some, and it is OK to give up some of your status for the cohesive team.
- Competency as a leader and culture creator means being like a jockey. Most are physically light by stature, maybe 100 pounds. The best jockey is light on the rein’s touch unless needed, so you must be a manager or leader. Angel investors will invest in a horse, track, or jockey. First, bet on the jockey, then the horse, but the holy grail is a talented jockey and fast horse (on its ideal track condition).
A racehorse can cause chaos in the hierarchy – Stephen Choo Quan
